All,
I wanted to take a moment to reiterate the gym's policy on freezing and cancelling your memberships and to share our point of view with you on this. Whether you have a one 1 year CrossFit agreement or a 6 month multi-discipline agreement, the policy is the same. There are two reasons that we will freeze your account for you. 1.) you sustain an injury or have an operation that prohibits you from doing
anything physical for a period of 1 month or greater (ie you contract mono or have a hernia surgery) 2.) you leave town for a period of 1 month or greater. That's it.
There are no cancellations.
If you are doing 2 or 3 disciplines and you need to "downgrade" your membership because it is simply too much, we will gladly permit you to do so. For example if you are training Muay Thai and CrossFit and BJJ and you decide you cannot attend enough or that you are not making progress - it is no problem to switch to 1 or 2 disciplines instead.
Please do not put us in the very unfcomfortable situation of having to tell you that you are not an exception to the policy. We all have stuff happen in life.
For CrossFit, if you want to be able to come and go as you please, you need to pay the month-to-month rate. That is why the tiered structure exists! If you want the cheaper rate for a six month or 1 year commitment we are happy to give it to you! But you can be sure we will ask you to do what you have already agreed to which is to honor your commitment. People get busy, have schedule changes, get depressed, have babies and sprain their ankles. Personally, I am a bleeding heart and I love and value all of you. Every time you call me and ask for an exception it is extremely difficult for me not to oblige. But,
I have made my last exception. No more. It is simply not in the best interest of the business. If I continue with this, there is no awesome gym for you guys to train at. It's that simple.
Also, each time I make an exception it devalues the other members who have honored the gym with their commitment. The person that took a paternity/maternity leave from the gym to stay home with their family but continued to meet their financial obligation prior to returning. Or the client that shows up and trains with a brace on their leg from hip to ankle for months at a time. These folks make this place possible. And I need to respect their efforts.
The staff and myself are all deeply committed to this place and to all of you. I am here 6 days a week giving 125% because I love what I do. We strive to make the gym and academy better on a daily basis. In return we ask you to honor your commitment so that there is a kick ass facility for you to return to each day.
We thank you for your understanding!
Ian & the CF Littleton/Front Range BJJ Staff
Have you ever seen a happier burpee? This is definitely an HQ photo.
