Survey Results

Guys, we wanted to take some time to let you know the results from our recent CFL Client Satisfaction Survey. First, we'd like to thank you for taking the time to give us your very honest and extensive feedback. That was exactly what we we're looking for so that we can better deliver to you the most awesome CrossFit Gym ever! As you might imagine, suggestions and requests were all over the map. While we appreciate all of your individual concerns we need to focus on discernible patterns that we can address. Here's the 411:

Additional Classes
The largest request as a group was for the gym to be open on Sunday. So, we will add a Sunday Class from 11-1 each week with a rotating cast of trainers. 11-12 will be skill work (i.e. Oly lifts, gymanstics, KB work, rowing/running technique etc.). From 12-1 there will be a WOD. The WOD will start promptly at 12, just like the Strength WOD starts at 1PM. If you just want to do the WOD you need to be ready to go at 12 sharp. Warmed up and everything, should the trainer decide time is a constraint.

The next biggest body of requests was for a 6:30PM option 5x week. We are going to split the difference with you and add Monday 6:30 and postpone adding the Friday 6:30 for a bit.

There are other requests for more morning classes at different times. Some folks want 5AM, some 6 or 6:30AM some 8AM and some 9AM. We have every intention of expanding our morning schedule. BUT, our resources, (energy,sanity, generally awesome attitudes) are limited. We are not able to add more morning times quite yet. We sincerely apologize for the delay and it is now at the top of the priority list.

Also, we understand that the schedule can be confusing. It has evolved into it's current form as a result of juggling many concerns. We would like to move towards a unified schedule (everything on the hour/less random) without turning the world upside down all at once. There were requests to this effect. So, we are taking the 1:30 on Tuesday and Thursday and making them 12 Noon classes instead. Now there will be a 12 Noon class 6x week. Also, the Monday 11AM will go away. We don't like to take classes away from you guys but it makes the most sense especially with 9AM? or other morning classes on the horizon.

Lastly, please understand that nothing is for free. We would love to drop 8 more classes into the schedule next week and in doing so add a shit ton of value to the program for you guys. Don't worry it's coming. BUT, again, our resources are limited. Personally I (Ian) teach 14+ classes a week not counting any intro sessions or classes I may have to cover. Kyle and myself teach most of the classes ourselves (a huge thank you to the other trainers for all that you do!). Adding classes can result in becoming overworked, overtrained, run down, craptastic and a general decline in the experience the client receives. We will not knowingly compromise the level of service and coaching we give you. It needs to be a top notch every time!

FYI the new schedule will begin the week starting 3/20. Although Sunday the 20th will be the gymnastics seminar so regular Sunday class will be canceled that day.

Nutrition
Everyone very clearly requested more help with nutrition. We apologize for failing you on this! We will hold quarterly nutrition seminars from this point forward as a service to existing clients. The first CFL Nutrition Seminar will be Saturday April 2nd at 1PM. The seminar is FREE for existing members. During this time we can cover general paleo concepts/concerns along with eating strategies, recipes, Q & A, sharing of experiences and maybe even some food sampling. Please bear with us while we learn how to create the best experience we can for everyone at CFL. We will also do our best to more often share nutrition related content on the blog.

Individual Feedback
Many folks requested more individual feedback, positive and constructive. To this end when time permits the trainers will take the last 5-10 minutes of each class to cool the class down and discuss the days issues/your performance. We can also do some Q&A at this time on subject matter(s) of your choice. Those of you who have no interest in cooling down, stretching, rolling etc. or hearing what the coach has to say are free to go.

Thank you! We love you guys! Our sole purpose as a gym is to make your experience at CFL a 10 in all regards. So we will now get back to the business of doing so...